Terms & SMS Policy
The service
Front Desk OS provides AI-assisted call answering, lead capture, appointment booking, and SMS follow-up for businesses. By using the service you agree to these terms.
SMS messaging program
Program: Front Desk OS notifications — missed-call follow-ups and appointment reminders.
How you opt in: You provide verbal consent during an inbound call to the business, or you check the consent box on a business's contact form. Consent is never a condition of purchase.
Message frequency: up to 4 messages per month.
Cost: Message and data rates may apply.
Opt out: reply STOP to any message. Help: reply HELP, or email contact@runfrontdesk.com.
Carriers are not liable for delayed or undelivered messages.
Acceptable use
- No messaging to people who have not consented.
- No unlawful, deceptive, or harassing content.
- No use of the service to send marketing without a separate, explicit opt-in.
Call recording
Calls handled by Front Desk OS may be recorded and transcribed so the business can follow up accurately. Callers are notified at the start of the call.
Availability and liability
The service is provided "as is." We aim for high availability but do not guarantee uninterrupted service. Our liability is limited to the fees paid for the service in the preceding month.
Contact
Northern Pay Inc · Ypsilanti, MI · contact@runfrontdesk.com · (817) 632-5591